IF REPORTING A SEWER ISSUE AFTER 5:00 PM MONDAY-FRIDAY, PLEASE CALL THE NON EMERGENCY LINE 254-865-2226, DURING WORKING HOURS 8:30 AM - 5:00 PM, MONDAY - FRIDAY PLEASE CALL CITY HALL AT 254-865-8951 X 101 OR X 103
Did you know we have koi fish in our clarifier at the wastewater treatment facility?
Please watch the above video to learn about the important role koi play—not only in maintaining the cleanliness of the clarifiers but also in alerting us to chemical imbalances.
Remember to avoid flushing trash
Please use a trash receptacle instead of the toilet to dispose of used wipes, hygiene products, and other items that do not break down like toilet paper.
Even if the packaging indicates that a product is “flushable,” wipes, feminine hygiene products, and other non-biodegradable items can accumulate in the sewer system, potentially causing overflows that may damage property, harm the environment, or pose health risks.
Wipes, trash, and debris are a costly issue for cities and local sewer agencies. Flushing improper items may also lead to expensive plumbing problems in your home or business.
What happens when grease is washed down the drain?
When grease enters the sewer system, it adheres to the insides of pipes, both on your property and in the streets. Over time, this buildup can cause blockages, potentially leading to pipe backups.
While garbage disposals grind up food waste, they do not prevent grease buildup. Additionally, commercial additives and detergents claiming to dissolve grease may pass through the system and contribute to blockages elsewhere.
The consequences of a grease-blocked sewer pipe can include:
- Sewage overflows in your home or neighboring properties - Costly and unpleasant cleanup processes, averaging around $3,000, excluding expenses for replacing carpets or repairing walls - Exposure to disease-causing organisms - Increased operation and maintenance costs for local sewer services, resulting in higher sewer bills for customers For ALL sewer emergencies after 5:00 pm, holidays, or on the weekend please contact the POLICE DEPT non emergency line 254-865-2226
