Utility Service Setup Information

Utility Service Information

Please submit the following information in person or by email (form attached below) to the Utility Billing Department at water@gatesvilletx.com for water, sewer, and garbage connection.

Required Documents and Information

  • Copy of the Lease or Purchase Agreement (Document must show name of occupants/owners and address)
  • Copy of your Driver’s License
  • Your contact phone number
  • Your employer’s name
  • Your employer’s phone number
  • Deposit of $50.00 Water / $50.00 Sewer / $50.00 Garbage (Option to waive deposit with a 12-month letter of credit)
  • Turn-on fee: $22.00 (non-refundable)

Once all items listed are received, your account will be set up and we will call you for a deposit of up to $150.00.

Transfer Water Service

To transfer your water service, please email your new purchase or lease agreement and a photo ID (driver’s license or passport) to water@gatesvilletx.com.

Cancel Service

To cancel service, please call the Water Department at 254-865-8951 extension 101 or 103, or visit Gatesville City Hall in person at:

803 E Main St
Gatesville, TX